Please fill in the short form below and we will get back to you shortly
CDEnviro have developed a team of dedicated engineers both in-house and onsite to ensure our customers receive 24/7 support throughout their project.
Our CustomCare team maintain an onsite presence throughout the project journey to ensure maximum efficiency during install and commissioning.
Our highly skilled service engineers take part in regular maintenance of all CDEnviro equipment and are committed to improving our service and offering to you.
CDEnviro CustomCare are on hand to support our project management team throughout the project execution phase, offering a range of products and services to our clients. We develop support packages specific to your system and requirements, ensuring maximum throughput and minimum downtime.
ClearWater is the CDEnviro offering of chemical dosing to ensure the highest quality of water possible in your system. We have undergone extensive research with our in-house team to develop three chemical products which will ensure excellent water clarification and quality for your water recycling processes.
We believe a multi-stage chemical dosing process creates superior water quality and operational efficiency. The three chemicals developed are:
In turn, we have developed a range of packages within our ClearWater offering to complement our customer’s needs. Each bespoke package offers:
A CDEnviro Service School is available to customers who would like to improve system efficiency, while equipping operators with a comprehensive knowledge and understanding of their systems.
The Service School training programme is a specifically designed course developed by our CustomCare and Technical teams to enable operators to maintain high levels of productivity at all times. The course is delivered through both theory and practical learning elements.
By gaining a thorough understanding of the system and its components operators are able to identify, react and implement changes immediately. The Service School programme is proven to increase system productivity and quality by more than 5%.
Most importantly, Service School allows customers to be knowledgeable, self-sufficient and eradicates the need for third parties to intervene and undertake routine maintenance tasks.
Our CustomCare team are committed to providing the very best aftersales service and answering questions as quickly as possible. As a result, we have a 24-hour technical helpline so that you can reach us at any time in any part of the world!
T: +44 28 8676 7409
E: customcare@cdenviro.com